For consumers, who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by ALLJOY's Limited Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to these additional rights.


30-Day Money-Back Guarantee for Any Reason

You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer will contact you and pay the return shipping costs.

Long Warranty Time for Quality-Related Issues

We take care of all quality-related issues with a REPLACEMENT OR FULL REFUND – for 24 months on all the ALLJOY Massagers and Heating pads. Shipping costs included. Please note: Any provided shipping labels must be used within 20 days.


If you obtain service under this policy, you authorize ALLJOY to store, use, and process your flight log information and your contact information, including name, phone numbers, address, and e-mail address. We may contact you to inquire about your satisfaction with our service or to notify you about any product recalls or safety issues. In achieve these aims, you authorize ALLJOY to transfer your information to any country where we do business and to provide it to entities acting on our behalf. We may also disclose your information where required by law.